CU Engage Employee Spotlight:

Get to know Tiffany Hernandez

Next up in our employee spotlight is: Tiffany Hernandez! Tiffany is a Financial Analyst here at CU Engage. Working remotely from San Diego, she joined our team in 2018. Tiffany immediately brought positivity and excitement to an area that differentiates our company from others. Our team was drawn to her infectious passion and excitement right away!

A little background information

As a financial analyst for CU Engage, Tiffany is an expert on finance industry related topics in the credit union payments world. She works to continuously advance CU Engage’s financial analysis techniques and modeling practices. Her areas of concentration include Credit and Debit, PIN Networks, VISA/Mastercard, and Digital Services, among the growing menu of services we offer.

Interpreting data from Financial Institutions and turning it into meaningful information is a tedious process, akin to running a marathon. Luckily, Tiffany has completed four full marathons and seven half-marathons, so she is perfect for the job!

Tiffany was born in Norfolk, Virginia, but grew up in San Diego. Her dad was in the Navy, and she considers herself “lucky” that he retired while they were in San Diego. She loves the weather in Southern California, but what she appreciates most is how you can drive 20 minutes in any direction and “be immersed in a different environment and different cultures.”

She received her Bachelor of Science in Business/Accountancy from San Diego State University and her Master of Arts in Organizational Leadership from Gonzaga. She got married during her final year of undergraduate studies and will be celebrating her 19th wedding anniversary this year. She and her husband now have a 4-year-old daughter together.

Tiffany loves using her analytical skills outside of work, too.  When she isn’t “geeking out on spreadsheets and data,” she enjoys organizing parties and celebrations for family and friends. She often takes on DIY projects and adds special details to party décor and favors.

Understanding numbers is definitely this woman’s superpower, but there are so many great things about Tiffany. Read on to learn more about her!

Quick Facts

Q: How did you come to work here?
A: I followed two women I’ve had the pleasure of working with before and deeply respect.

Q: What do you enjoy most about working here?
A: Everyone at CU Engage just has a positive attitude and drive to succeed while still being so kind and thoughtful.

Q: What are some of your hobbies outside the office?
A: I am a craft-a-holic!  I live at Michael’s (craft store). I love personalizing gifts with anything crafty.

Q: What is one thing about you few people know?
A: I am a living kidney donor (donated to my older brother in 2011).

Q: What inspires you?
A: Meeting/reading about people that have a love for and positive outlook on life despite its challenges.

Q: What is your favorite holiday?
A: Christmas because it puts so many people in a giving and joyous mood (and I love Gingerbread Lattes).

Q: Do you have a motto or a mantra? What is it?
A: If you can’t change your fate, change your attitude (quote from Amy Tan (Joy Luck Club author).

Q: What is your guilty pleasure?
A: Eating Hershey’s Kisses – if you left me to my own devices I could seriously eat the whole bag!

Q: What is your definition of success?
A: Being able to set a good example for others.

Q: Are you messy or organized?
A: Surprise! I’m both – I’m generally very organized but sometimes spend way too much time trying to think about logical ways to organize that I say, “Forget it!” and, thus, make a mess.

Q: What book did you read last?
A: Michelle Obama’s Becoming

Q: What are your pet peeves?
A: When people ask you a question but don’t really want to hear your answer.

Q: You are happiest when:
A: …my 4-year-old says things out of the blue that prove she’s growing up like, “you have to tap the touchscreen gently…”

Q: Weirdest thing you’ve ever eaten?
A: Ants with pancake syrup.  When I was 7, I was able to visit family in the Philippines for the first time and my mom and I made the rounds to visit all her neighbors. A big part of the culture is always having something to eat for guests, so everyone prepared something for us. One neighbor in particular was so excited to welcome an American in his home, and although he didn’t have much, he went out of his way to make pancakes. My mom is from a very small town, so pancake syrup isn’t a common item.

Q: First concert?
A: Christina Aguilera (with Destiny’s Child as the opening act!)

Q: If you could learn to do any one thing, what would it be?
A: Finally become fluent in Spanish (I’ve made several attempts)

Q: What chore do you hate?
A: Ironing – I’ve been known to iron my clothes after I’ve put them on.

Q: Have you ever met anyone famous?
A: I’m too chicken to actually go up to a famous person if they are just out and about, but the one time I did was in Indianapolis (my husband’s hometown).  We were visiting his family and were able to attend an NFL game between the Colts and the former-San Diego Chargers (insert tears here). Afterward, we went to a local bar and a few hours later in walks Peyton Manning! My husband didn’t want to bother him, but I said, “No way!  I have to hear about this guy every Sunday, so we are getting his autograph!” I marched right up to him, asked him to sign our football tickets, and took a picture of him with my husband.

Q: Best advice you’ve ever been given?
A: Sometimes you have to treat people like they want to be treated (meaning not everyone understands things in the same way, so sometimes you have to adjust to get your point across).

Want to be notified when our next Employee Spotlight is published?

Have a question you’d like to see us answer in future spotlights?